If you’ve been injured in a motor vehicle accident (MVA), you don’t have to navigate recovery alone. Bring your ICBC claim number, your adjuster’s name and your Personal Health Number, and we can begin your rehabilitation right away. No doctor’s referral needed.
If you’re looking for ICBC physiotherapy in Vancouver, Collingwood Physio is here to manage your recovery after a motor-vehicle accident (MVA) and help you reclaim your mobility.
Pre-approved Sessions within 12 weeks of your MVA (see rates here)
Each service has its own pre-approved visits for the first 12 weeks after your crash. Using one doesn’t reduce another.
Visits must be pre-approved by ICBC. User fees are not reimbursed by ICBC. See our ICBC rates
* Small user fee applies.
Recovery after an MVA isn’t one-size-fits-all; it’s a dynamic process that involves managing pain and restoring movement, strength and everyday function. That’s why we use a four-pillar approach to guide your rehabilitation journey: Soothe the Signal, Mobilize to Move, Fortify the Foundation, and Reclaim Your Routine. Each pillar represents a key phase of healing, and our team supports different aspects of your care depending on where you are in your recovery. Whether you’re just beginning or working towards full independence, this framework ensures a comprehensive, coordinated, and personalized path back to wellness. We recommend starting with physiotherapy to assess your readiness for other services.
Bring your ICBC claim number, your adjuster’s name and your Personal Health Number. No doctor’s referral needed.
Most people don’t pay upfront for pre-approved visits. We’ll tell you before any user fee applies.
Pre-approved visits apply for 12 weeks, counted from the date of your crash.
Your care team sends ICBC a Treatment Plan before your visits run out. Your adjuster decides on more sessions.
Whiplash & neck pain (common in Vancouver auto-collisions)
Back injuries (sprain/strain)
Shoulder/arm injuries from steering-wheel impact
Lower-limb injuries (brake pedal, foot injuries)
We offer direct billing to ICBC, so you can skip the stress and focus on what matters most – your recovery. Most treatments are fully covered; however, a small user fee may apply for certain services, such as IMS or dry needling provided as part of physiotherapy, and massage therapy sessions. See our FAQs and Rates page for current user fees.
Our clinic provides physiotherapy, chiropractic care, massage therapy, and kinesiology services.
A referral isn’t required to begin treatment. In many cases, you can start right away depending on the details of your ICBC claim.
Our team can request a single session for an initial assessment. If approved, this appointment will help us better understand your current needs, outline an appropriate care plan, and request any additional sessions as needed.
If additional sessions are needed, your care team will submit the request on your behalf. Please be aware that final approval is determined by your adjuster.
Yes, that is possible. Please provide us with your claim number, and we will contact your adjuster to review your sessions and services so we can coordinate your care seamlessly.
Absolutely! You’re not limited to just one type of provider. In fact, a collaborative approach is often beneficial; many clients experience better outcomes when they work with a team of professionals across different disciplines.
Yes. All our service providers accept ICBC injury claims, and we bill ICBC directly for pre-approved treatment, so most people don’t pay upfront. A small user fee applies to some services, such as IMS or dry needling during physiotherapy and massage therapy. See our FAQs and Rates page for current fees.
Your care team does, but only when your ICBC claims contact asks for one. Progress reports are not sent after every visit. If you need more treatment than your pre-approved visits, your care team sends ICBC a Treatment Plan and your adjuster decides.
We are proud to now serve the Collingwood community from two convenient locations, making it easier for you to access the care and support you need close to home.
Parking: on Kingsway, Free street parking is available in the surrounding residential area near Kingsway.
Next to Tim Hortons, with free short-term parking along Joyce St and Vanness St.
© 2026 Collingwood Physio // Analog + Digital
